For any questions pertaining to this application, please contact: Rachel Groskopf (firstname.lastname@example.org).
Frequently Asked Questions
- Question: I don't know or have forgotten my password. How do I reset it?
- Answer: You can request a password reset by visiting this page.
- Question: My payment task status is "Pending". What does that mean?
- Answer: When completing a payment, the task will be marked "Pending" until the payment provider has verified the transaction.
- Question: The dates/times associated with my submitted material seem to be a few hours off. Why is this?
- Answer: This happens when we are unaware of your local timezone. Please set your timezone in your account settings page.
Technical problem? Please fill out a support request form for assistance.